Ryanair Initial Training – Passenger Handling Practice Exam

These questions are part of the practice quiz. Start practicing

• What considerations are taken when seating a passenger with a disability related to hearing or sight?
• During boarding, what is the recommended approach if a passenger reports a medical concern that could affect safety?
• What is the evacuation command to give to passengers?
• What is the Ryanair turnaround time?
• What is the process for reporting and locating lost baggage in the airport system?
• What is the proper response if you suspect a passenger is attempting to smuggle items onto the aircraft?
• Which Galley action confirms secure stowage behind trolleys?
• Which statement best describes the Crowd Control Procedures?
• What is the primary objective of the Passenger Handling team at the gate during boarding?
• How should you handle passenger personal data to comply with privacy regulations?
• How should you respond if a passenger refuses security screening at the gate?
• Which action describes proper handling when a travel document seems invalid but the passenger insists on boarding?
• What is the brace position for passengers?
• Nº1 to Flight Deck – In-flight. What is the procedure?
• For a single uncomplicated pregnancy, how far can a passenger travel?
• What is the typical approach to using extinguishers for small cabin fires?
• In case of missing safety equipment, which department should be notified?
• What is the purpose of the demo kit during briefing for a visually impaired passenger?
• How many evacuation commands were listed in the evacuation commands list?
• When stowing an unusual item such as a cello, which statement is correct?
• Which of the following is one of the listed evacuation commands?
• During check-in, why is it important to verify travel documents against the booking?
• How much time do we have to fully evacuate an aircraft?
• If the boarding process must be interrupted due to security concerns, what actions should be taken?
• How should you deal with a damaged or missing safety equipment, such as a life vest or oxygen mask?
• What is the full Cabin Preparation Checklist?
• Where should passengers stow their bags?
• Who are suitable ABP's?
• Which statement describes Toilet Secure Checks?
• What should you do to keep a passenger informed during a lost baggage investigation?
• Why are cabin baggage limits enforced, and what is the typical action if a bag exceeds them?
• What are the two types of panic?
• What actions are appropriate when dealing with a booking delay causing passenger inconvenience?
• Which items are considered dangerous goods on an aircraft?
• What type of restraint devices can be used on board for infants?
• How should you respond to a passenger who refuses to follow safety instructions during boarding?
• Which statement best describes the proper approach to mobility device coordination during boarding?
• When are Cabin Secure checks performed?
• What actions are taken if a passenger attempts to block an exit or access path?
• SCP, what information will the Cabin Crew provide to a visually impaired passenger prior to departure?
• Which Galley item is specifically included in the secure checks?
• During the Cabin Preparation Checklist, what must be demonstrated to passengers?
• What is the procedure during moderate turbulence?
• Why must passengers follow the seat belt sign and use seat belts when instructed?
• What is the command for impact for passengers in time available landing?
• Describe the standard sequence a passenger handler follows to board a flight.
• What is the procedure during severe turbulence?
• A time Available Short Notice can be up to?
• What steps should be taken if a passenger attempts to bring a prohibited item on board?
• Which of the following is an evacuation command?
• Who is responsible for communicating with the flight deck about passenger handling matters?
• When do PRM passengers evacuate the aircraft?
• Which condition is required in Toilet Secure Checks?
• What is the brace position for CC?
• How do you ensure compliance with seat belt signs during turbulence?
• What is the correct process for recording and handling passenger complaints?
• What is the initial step when an onboard safety concern is reported by a passenger during boarding?
• When adopting the passenger brace position, what should be done with high-heeled shoes?
• When should Cabin Crew verbally provide each SCP with relevant information not contained in the Safety Demonstration?
• Which action reflects proper planning for passengers with reduced mobility during boarding?
• Between 28 and 36 weeks for a single pregnancy, what is required to travel?
• Who informs the Captain that the cabin is secured?
• What is the procedure if a passenger arrives late and the flight is about to push back?
• Which of the following is not included in the post-evacuation briefing for rescue services?
• What should you do if a passenger arrives with contagious illness symptoms at check-in?
• What is the role of the crew at the cabin doors before pushback?
• Which item is part of Galley Secure Checks?
• Which action is NOT part of effective communication with the flight deck during passenger handling?
• After evacuation, what information should be provided to the rescue services?
• When should the brace position be instructed to passengers?
• Which passenger types are not allowed to occupy emergency exit rows?
• What are the CC responsibilities in relation to the Child Restraint devices?
• How should you respond to a disruptive passenger who becomes physically aggressive?
• Where should individuals using child restraint devices ideally be seated?
• Who is responsible for notifying the emergency PA to the cabin crew?
• Which Galley check involves setting lighting?
• How many PRMs with Crelling postural support may be onboard, and where are they seated?
• In the adult with infant brace position, where is the infant placed?
• If a boarding pass scanner fails to read a passenger’s ticket, what steps should you take?
• What is the command for impact for passengers in no time available landing?
• What is the difference between a personal item and cabin baggage in terms of handling?
• On board, where must a deportee be seated?
• What is a Cabin Preparation Checklist?
• What is the purpose of logging the gate-closure event?
• What is the buddy system?
• Which item is included in the Cabin Secure Checks?
• What is the objective of the gate crew during boarding?
• If the captain is incapacitated, who should perform the emergency PA to the cabin crew?
• What is the CC response when they hear 'Nº1 to the flight deck' inflight?
• Which passenger type is permitted to occupy an emergency exit seat?
• During an evacuation, which action best reflects cabin crew responsibilities?
• When seating a passenger with hearing or sight disability, what is essential?
• Which statement about infant restraint use during takeoff and landing is true?
• Where would you stow an unusual cabin item such as a cello?
• Which documents must be checked for international passengers during check-in?
• When should you refresh passengers about safety procedures during boarding or mid-flight?
• Which item is part of the Cabin Secure Checks?
• What is the proper response if a passenger with a known medical condition requests assistance during boarding?
• How should you manage a passenger who misses a connecting flight due to a delay?
• What are the essential elements of a pre-boarding safety briefing?
• What steps should you take if a gate closes while a passenger is still attempting to board?
• If a passenger shows signs of illness at the gate, what is the appropriate action?
• How should you assist a passenger requiring mobility aid or wheelchair assistance?
• What kind of demonstration is conducted when an emergency has occurred on board?
• How should you respond if a stroller cannot be folded or stored easily at the gate?
• Non-time available emergencies are described by which statement?
• What should the briefing of a physically disabled passenger who requires a walking aid include?
• Which command is used at the main doors when the slide is fully inflated, during an evacuation on land?
• Which situation triggers cabin crew to return to their jump seats?
• What are the levels of turbulence?
• What is a key requirement for exit-row seating?
• Which action describes Toilet Secure Checks?
• When stowing an unusual item, which seating restriction applies?
• Which of the following is part of Crowd Control Procedures?
• For what reason would the Flight crew issue the PA 'Cabin Crew Standby'?
• According to the Cabin Preparation Checklist, what should be done with galley and electrical equipment?
• What is the purpose of the buddy system?
• Which statement correctly describes the evacuation command used during an evacuation?
• Which of the following should be true for toilet doors?
• If a cabin bag is overweight or exceeds limits, what might be the action?
• For multiple pregnancy, travel is allowed up to 28 weeks; between 28 and 32 weeks what is required?
• What actions should Cabin Crew take when they hear 'Cabin Crew Standby'?
• What is the proper approach to accommodating a passenger traveling with a service animal?
• What is the purpose of a Cabin Preparation Checklist?
• Which statement correctly describes exit-row seating requirements?
• How should you respond to a passenger reporting symptoms of illness mid-flight?
• How should you handle a passenger who begins to feel faint or shows signs of illness at the gate?
• In the CC brace position, where should the head be?
• Which step best describes planning for passengers with reduced mobility during boarding?
• Why is log-keeping of all passenger handling incidents important?
• Which item is included in Galley Secure Checks?
• Which item indicates Cabin Secure Checks are complete?
• During Cabin Secure Checks, how should laptops and larger PED be configured?
• If you suspect a passenger might be carrying prohibited items, what is the correct procedure?
• When briefing a visually impaired passenger, which information should be provided?
• What is the maximum number of Infants allowed on a Ryanair Boeing 737-800 aircraft?
• What is the immediate objective when dealing with a passenger who becomes physically aggressive?
• What steps should you take if a passenger’s travel documents appear to be invalid or expired?
• What does ABP stand for in cabin safety procedures?
• Why is effective communication with the flight deck crucial during passenger handling?
• Which statement best describes proper crowd control procedures?
• What is the general procedure for an Unaccompanied Minor (UM) during boarding and transfer?
• What procedure must be followed for a passenger travelling with a plaster cast above the knee?
• Which command will be used if the slide needs to be used as an apron slide?
• What is the brace position for an adult with an infant?
• Which option correctly states how to handle a passenger with a medical condition seeking assistance?
• What is the standard approach for unaccompanied minors during transfer across flights?
• For multiple pregnancy, travel is not permitted after which week?
• What does PAA stand for?
• During an evacuation, what is the primary role of cabin crew?
• When should the safety demonstration start if a headcount is not required by the captain?
• Which of the following is included in Cabin Secure Checks?
• What should you do when handing over an unaccompanied minor to a designated guardian?
• How long do you have to prepare the cabin in a Time Available situation?
• What may be included in the support offered to a passenger who missed a connection due to delay?
• What does NITS stand for?
• Which passenger type is NOT permitted to occupy an emergency exit seat?
• For an unusual cabin baggage item such as a cello, the top of the baggage must be at least how many centimeters from the PSU?
• Which of the following is part of Crowd Control Procedures?
• When do Cabin Crew have to be seated on their jump seats?
• If 'Cabin Crew Standby' is announced, who should make the public address if time permits?
• Can we place an infant on a baby car seat?
• How should you respond to a passenger requesting PRM at the gate?
• Which statement completes Toilet Secure Checks?
• Where shall the documentation of potentially disruptive passenger be kept?
• How should you handle a situation where a passenger has lost their boarding pass and cannot verify booking?
• Why is checking the Passenger Name Record (PNR) important during check-in?
• How does the Flight Crew notify the Cabin Crew during the flight?
• Which option is NOT listed as an infant restraint option on board?
• During light turbulence, who makes the PA?
• If a passenger persists in refusing security screening, who should be involved?
• What actions should be taken when the boarding gate is closed?
• What should be done when an Unaccompanied Minor is handed over to the authorized guardian?
• Emergencies can be categorized in three forms. Which option describes a form that is NOT one of them?
• Who are not suitable ABP's?
• In the emergency notification to the flight deck, what does the phrase 'Nº1 to the flight deck' signify?
• What is the procedure during light turbulence?
• What is the appropriate action when a passenger requests accommodation for a service animal?
• Which approach is correct when a late passenger arrives near pushback and the flight is ready to depart?